Delete your Creative Tagger data.

Creative Tagger supports deletion requests for account data, workspace data, creative uploads, Brand Brain memory, synced Meta OAuth tokens, and synced Meta performance data.

How To Request Deletion

1. Email hello@creativetagger.ai with the subject line "Creative Tagger Data Deletion Request".
2. Include the email address on your Creative Tagger account and the brand or workspace you want deleted.
3. If the request is about synced Meta data, include the connected Business Manager or ad account name if you know it.

What We Delete

• Your Creative Tagger account record, workspace-scoped creative analyses, uploaded media references, API keys, Brand Brain memory, saved reports, briefs, and naming templates.
• Stored Meta OAuth tokens and synced Meta ad performance rows associated with your account.
• Support context connected to the deletion request when it is no longer needed to complete or verify the request.

What May Be Retained

We may retain limited billing, tax, fraud prevention, security, or legal records when required by law or necessary to protect the service. We may also retain aggregated or de-identified operational data that no longer identifies your account, workspace, or Meta connection.

Timing

We will acknowledge deletion requests as soon as practical and aim to complete verified requests within 30 days unless a legal, billing, security, or abuse-prevention reason requires a longer retention period.

Meta Data

Creative Tagger's Meta integration is read-only. Deleting synced Meta data removes stored OAuth tokens and synced reporting data from Creative Tagger. It does not delete campaigns, ads, reporting history, or assets inside Meta.

Contact

Questions about deletion can be sent to hello@creativetagger.ai.